A 99.9% Server Uptime
Our shared web hosting platform is based on a stable, top–drawer hardware architecture and a strongly customized Linux distribution. This is why, no matter what your site is, or how many website visitors you’ve got, or even if there is a DDoS assault, our web hosting servers will stay up and running and your websites will remain online.
Our Linux shared web hosting packages packages include a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also built our own internal network in each one of our datacenters. Everything is based on top–notch hardware components made by Juniper. What’s more, on every router, we’ve installed a firewall with a complex algorithm in an attempt to filter out all fishy requests.
As a result, in all our data center facilities – in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your hard–earned cash on the line, you cannot feel really secure. That is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel satisfied with our service or in case you would like to get an even more robust hosting solution, like a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – you will receive a full refund, with no concealed fees or return charges.
24/7 Technical Support
If you have a web hosting firm, your support engineers are of supreme importance. This is exactly why we’ve punctiliously picked a highly knowledgeable team of techs, each with lots of years of expertise behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All tech support tickets are replied to in under one hour and our average ticket response time is under twenty minutes!