Customer Support Channels
A 1–hour Response Guarantee
Our customer help staff is qualified to speedily deal with all our Linux shared web hosting packages customers’ inquiries and information demands. Via our ticket system, it will be easy to supply your question and a support staff representative will most likely get back to you in only maximum one hour. In fact, practice has proved that the standard response time is 20 mins.
A Top–quality Support Service
Our tech support service is provided by a team of knowledgeable technicians who will be prepared to answer your issue asap. You are able to speak to the technical support crew by opening a support ticket from your Hosting Control Panel or by submitting us an email. On business days, you may as well contact us on the phone or make use of the online chat solution.
An Intuitive Help Section
The Control Panel presents a thorough practical knowledge base that is included in all parts. In each part, you will find a Help button that will load for you a list of step–by–step courses on how to utilize a particular function or perform a particular action. Moreover, we have produced training training videos so you’re able to get a better idea of the Control Panel’s interface.