1 hour ticket response
We are committed to delivering a swift and accurate reply to each tech support ticket sent by a customer. Our trained client service team representatives will review your issue and will offer you the best solution. We offer a 1–hour response time guarantee for all customer support tickets. In reality, the average trouble ticket response time has proved to be 20 minutes.
A First–Class Tech Support Service
We’ve got a team of web hosting support engineers who are prepared to reply to all your queries every time you require help. Most of our help desk support team members have lots of years of experience in the Linux shared web hosting packages industry, which implies that you can always rely on prompt and detailed answers to your questions.
An Easy–to–Browse Help Section
To help you find a quick tip on how to use a particular feature, we have integrated a very intuitive Help Center section in our Hosting Control Panel. You can browse through an enormous collection of web hosting account administration articles and website administration articles, take a gaze at our F.A.Q. archive or check out our step–by–step video tutorials.