Q: What exactly does website migration imply and what does it entail?
A: If your current web hosting provider can no longer fulfill the demands of your website, or if you face regular network downtime, or if you are made to wait for hours for the help desk staff to reply to you, it may be a good idea to swap your web hosting provider, i.e. to transfer all the files for your websites as well as your databases from your current provider to your future provider. At Dimentum, we know that this can often be hard & time–consuming. Because of this, we will accomplish all that for you for free!Our highly knowledgeable technical staff reps will migrate your website content from your present provider to us. Our technicians have got lots of experience with web site migration and can handle anything – from a customary WordPress–based weblog or Joomla™ site, to a highly elaborate, custom–made web app.
Q: Website migration sounds like a lot of work. How long can it take?
A: We try to carry out all website migrations ASAP. Nevertheless, we do not have a set time frame for website migrations. There are several elements that you need to consider – the sheer size of your website and the workload of our website migration staff, etc. We always strive to implement each migration within 48 hours. With less sizeable web sites, our staff usually manages to finish within 24 hours.
Q: My privacy is essential for me. What information do you require?
A: We’ll need the login details for your old hosting provider’s Control Panel and the site’s name (domain name).
Q: You will access delicate data. How can I be sure that you won’t misuse it?
Q: Will there be any downtime for my web site?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your old hosting provider. As soon as the transfer is finished, we will make sure that everything is working correctly and that the integrity of your web content is not jeopardized before telling you that the transfer is over. Then we’ll instruct you how to move the domain over to your web hosting account with us and how to change the DNS resource records.
Q: Will my current web hosting provider have to do anything?
A: No. Apart from your login credentials for the Control Panel, we do not need anything. We’ll never contact your web hosting provider. They will not know anything about the transfer either.
Q: Does it make any difference what platform my present provider is using?
A: We support all Linux–driven hosting platforms. Generally, if we can acquire access to your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.